Knowledge and Skill factors deal with aspects related to the formal learning and specific work experience required to perform the job competently. Informal (undocumented and uncertificated) learning and skills may be taken into account if they are required for the role, their application is clearly visible in undertaking the role, and they can be differentiated and selected for in applicants for a position.
Specifically, the factors measured are:
Formal Education required for the intellectual challenges of the job.
Communication skills.
Specialist and management skills.
The management level and accountabilities, relating to Breadth (scale and diversity) of organisational unit and / or activity managed by the job.
The level of Proficiency required within the key professional or skills domain of the role, and therefore needed in the job occupant.
The Impact of the position on organisation results (relative to other roles)